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Returns Information

Postal Returns

Postal Exchanges
Please post your item back to us at the following address; Please attach a covering letter or a note to your invoice stating which new sizes you need. If no information is provided your return will be refunded. We can only exchange for a different size or for another item matching the price paid.
Saints Store Returns If no receipt is enclosed we can  offer online only gift voucher codes for current price of product (if the item has been reduced at any time, this new price is the amount offered in gift voucher, unless proof of purchase is provided). If a different item is required, please place a new order. If the size required is out of stock, we will refund the returned item and contact you accordingly.
cinch Stadium at Franklin's Gardens
Weedon Road
Northampton
NN5 5BG
   
Items MUST still have their tags attached and be repackaged inside the original packaging within 28 days of purchasing. Please include your original order number. Saints Store cover the postage to dispatch exchanged items, but no postage will be reimbursed for returning items. We reserve the right to refuse a refund or exchange if the goods returned are been deemed to be damaged, worn or tampered with. 
   

In Store Returns

In Store Exchanges
We do accept online order drop off returns and exchanges in store.
Please be aware online order returns for refunds, this is a drop off service. Your parcel will be sent back to the Warehouse and you will receive your refund confirmation by email once this has been processed. Please go to store within opening hours, take your purchased item and the item you wish to exchange it for to the till and a member of staff will be happy to help.
Mondays CLOSED
Tuesdays CLOSED
Wednesdays CLOSED
Thursdays 12:00 - 17:00
Fridays 12:00 - 17:00
Saturdays 10:00 - 15:00
Sundays  CLOSED
 Any returns that have exceeded returns period will not be accepted.
Please be aware: no refunds, exchanges or credit notes will be issued against items which have been personalised such as replica shirts and also for hygiene reasons any of the following items; jewellery, underwear, face masks, hats and socks unless the goods are faulty. Returns of purchases made using gift cards are refunded back onto the same gift card, even if the purchases are made part gift card/part payment, refunds will be issued back to gift cards first. This does not affect your statutory rights.